White paper

4 logistics secrets to exceed your customer’s expectations 

The secret ingredient for online marketplace success to live up to the “new normal” in the wake of COVID-19

e-Commerce is currently experiencing unprecedented growth, driven by profound and irreversible societal and technological changes and boosted by the global pandemic.

The context has never been so favourable. But to meet customer expectations, you need to have the best partner: a logistics expert.

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Your logistics expert - a key partner for online marketplaces

e-Commerce retail sales grew by 25.7% in 2020, and are expected to grow by another 16.8% in 2021. But in an increasingly competitive market, only players with the best customer experience will prevail.

Customers now demand:

  • A wide range of products
  • Immediate availability, including during peak periods such as Black Friday, Cyber Monday and the run up to Christmas.
  • Quick, timely and simple delivery
  • Simple and efficient return processes

Only a logistics expert can meet these challenges

How can you select the perfect logistics partner?

You know your customers, and you know how to anticipate their needs. You also know that you need to select your suppliers wisely to offer them the best products. The logic is clear: to provide the best customer experience, you need best logistics expert.

An international presence

To support your activities across the globe.

Extensive air and sea freight capacities

To supply distribution centres efficiently and responsively.

Great agility to grow with you

To overcome busy periods and support your growth while maintaining quality service.

A real understanding of your specific challenges

To adapt to the specific needs of your company and your customers.

A genuine listening ear, paying attention to your needs and expectations

To offer tailor-made services.

A comprehensive network of warehouse and distribution centres around the world

For quick delivery to your customers.

Stay tuned